Vodacom Hero Assist
Exclusive emergency services for Vodacom contract customers.
Your hero in emergencies
Vodacom Hero Assist provides you with:
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Home Assist
For those unexpected household emergencies.
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Roadside Assistance
You’re never left stranded in a car-related incident.
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Home Drive Assist
We provide you with reliable take me home services.
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Home Security Assist
You get a personal guard in the event of a home invasion.
From R92/month
HOME ASSIST
Burst geyser? We’re there.
With Home Assist, you have access to the following services:
1. Plumbers
2. Glaziers
3. Electricians
4. Locksmiths
5. Tree felling
6. Beekeepers
7. Pest controllers
Benefit doesn’t include maintenance.
ROADSIDE ASSISTANCE
Flat tyre? We’re there
Roadside assistance covers you for:
– Flat battery
– Keys locked in vehicle
– Flat tyre
– Run out of fuel
– Mechanical and electrical breakdown
– Storage
– Transmission of urgent messages
HOME DRIVE ASSIST
Need us to drive you home? We’re there.
We provide you with 6 trips a year that you can use when you need us to take you and 3 other passengers home safely.
HOME SECURITY ASSIST
Need a personal guard? We’re there.
In the event of a home invasion or a vehicle breakdown in the night in an unsafe area, we will assist to alleviate some of the trauma suffered by the victims. If your windows or doors are broken and you feel unsafe, we will send a professional guard to secure your home.
FAQs
Everything you need to know…
Your cover starts immediately
• If you choose to add insurance when upgrading / buying a new device instore, you be covered as soon as your purchase is complete and you will leave the store insured.
• If you phone Finrite to activate the cover, your cover is activated as soon as the application is completed.
• If you send an email to Finrite, they will phone you back to complete the application. The cover is activated as soon as the application is completed.
• If you receive a phone call from an insurance sales agent, your cover is activated as soon as the application is completed.
Yes, the policy only covers the insured Device(s), used TOGETHER WITH the Vodacom SIM Card listed on your attached policy schedule.
For more information
For more details on the assistance we provide.