Device cover starting
from R20 per month

Simplified device insurance to keep you connected

CELLPHONE, LAPTOP AND TABLET COVER

Helping you stay 
connected

Our easy cover is designed to help you stay connected when life throws its curve balls at you. There are different types of cover options to choose from, depending on your unique needs.

WHAT WE COVER

Plan options

Comprehensive / Accidental Damage

Who and what we cover

New Vodacom devices for Vodacom customers

ACCIDENTAL DAMAGE

Don’t let accidents leave you disconnected

Here’s how much you could pay to fix your device with no insurance.

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CRACKED SCREEN

R2500+

If you’ve cracked your screen, we’ll repair or replace it.

 
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TOUCHSCREEN DAMAGE

R2000+

In case accidental damage occurs to your touchscreen, we have you covered.

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WATER DAMAGE

R500+

You’re covered for any water damage on any of your devices.

 
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CAMERA DAMAGE

R800+

If a little accident happens with your camera, we’ll fully repair it.

PRICING

Protect your device from as little as R20 per month

Choose what to cover and how to cover it.

Accidental damage insurance

from R20pm
  • Cover against any accidental damage
  • Device Repair
  • Covered worldwide
  • Cancel anytime

Comprehensive cellphone insurance

from R20pm
  • Cover against any accidental damage
  • Device Repair
  • Covered worldwide
  • Cancel anytime
Popular

Comprehensive tablet and laptop insurance

from R20pm
  • Cover against any accidental damage
  • Device Repair
  • Covered worldwide
  • Cancel anytime
WHY CHOOSE US

What makes us different

Fast replacement

____

Lost or stolen cellphones are replaced within 48 hours through our nationwide network.

Select your cover

____

You can choose whether to insure your device comprehensively (loss, theft and damage) or just for damage.

Great value

____

Premiums are based on the value of your device and start from as little as R20.

Easy claims process

____

Go into the nearest store

If your device is lost or stolen

BLACKLIST THE DEVICE

Dial 082 135 to blacklist your device. This blocks the device and prevents it from being used by someone else.
_____________

SUBMIT A CLAIM

Go into the nearest store
_____________

TRACK YOUR CLAIM

To stay up to date with your claim call 082 1952.
_____________

PAY THE EXCESS AND GET A NEW DEVICE

If your claim is approved, you pay an excess fee. We then replace your device with a new device of the same or similar type or a good-as-new device of the same type.

_____________

FAQs

Everything you need to know…

Your cover starts immediately

• If you choose to add insurance when upgrading / buying a new device instore, you be covered as soon as your purchase is complete and you will leave the store insured.

• If you phone Finrite to activate the cover, your cover is activated as soon as the application is completed.

• If you send an email to Finrite, they will phone you back to complete the application. The cover is activated as soon as the application is completed.

• If you receive a phone call from an insurance sales agent, your cover is activated as soon as the application is completed.

Yes, the policy only covers the insured Device(s), used TOGETHER WITH the Vodacom SIM Card listed on your attached policy schedule.

Chatz Connect