Rest assured knowing 
your contract is paid

Don’t leave your loved ones financially stranded.

VODASURE | CONTRACT COVER

Rest assured knowing 
your bills are paid

Affordable insurance that covers your Postpaid or Top Up contract expenses in the event of your death.

WHAT WE COVER

You get

Postpaid or Top Up contract expenses paid, plus R 5 000 paid to your beneficiary.

Who and what we cover

Vodacom Contract or Top Up customers

R6.99
per month
 

BENEFITS

Heres’s what you’re getting

Fast replacement

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Lost or stolen cellphones are replaced within 48 hours through our nationwide network.

Select your cover

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You can choose whether to insure your device comprehensively (loss, theft and damage) or just for damage.

Great value

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Premiums are based on the value of your device and start from as little as R20.

Easy claims process

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Go into the nearest store

GET PEACE OF MIND

Heres’s what your’re getting


Buy a device online

You get Contract Cover with your new device


Call center

Call us free from a Vodacom number


In store

Visit your nearest Chatz Connect shop  

If your device is lost or stolen

BLACKLIST THE DEVICE

Dial 082 135 to blacklist your device. This blocks the device and prevents it from being used by someone else.
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SUBMIT A CLAIM

Go into the nearest store 
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TRACK YOUR CLAIM

To stay up to date with your claim call 082 1952.
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PAY THE EXCESS AND GET A NEW DEVICE

If your claim is approved, you pay an excess fee. We then replace your device with a new device of the same or similar type or a good-as-new device of the same type.

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Apply for Insurance

You can select more than one type!

Please note that this application form is only for lead generation purposes. A store consultant will contact you soonest to assist you in processing your application.

FAQs

Everything you need to know…

Your cover starts immediately

• If you choose to add insurance when upgrading / buying a new device instore, you be covered as soon as your purchase is complete and you will leave the store insured.

• If you phone Finrite to activate the cover, your cover is activated as soon as the application is completed.

• If you send an email to Finrite, they will phone you back to complete the application. The cover is activated as soon as the application is completed.

• If you receive a phone call from an insurance sales agent, your cover is activated as soon as the application is completed.

Yes, the policy only covers the insured Device(s), used TOGETHER WITH the Vodacom SIM Card listed on your attached policy schedule.

Chatz Connect