Business Internet
Experience unmatched connectivity with 5G
What are my options for installation of 5G?
Plug-and-play
Business Internet 5G can be purchased as a “plug-and-play” option where you set up the router yourself, in a suitable position in your office. The “plug and play”, simple setup is suitable for those who do not have issues with receiving adequate signal inside their office building. The 5G device used in these instances is an omni-directional unit that can be placed anywhere in the office building where signal is reachable
Vodacom technical installation
For more complicated setups, a Vodacom Technician will be scheduled to visit your office premises and install the 5G receiver on the roof of your building, along with a router at a suitable location inside the office. The technical installation is better suited for those customers who have challenges with receiving adequate signal inside their offices, for example with a server room in the basement. The outdoor receiver will assist to boost the signal that will be attainable from inside the building.
Self-Install
24 months
Inclusions:
1.5TB FUP
R 699
Self-Install
36 months
Inclusions:
1.5TB FUP
R 649
Technical Install
24 months
Inclusions:
1.5TB FUP
R 799
Technical Install
36 months
Inclusions:
1.5TB FUP
R 749
Self-Install
24 months
Inclusions:
1.5TB FUP
R 799
Self-Install
36 months
Inclusions:
1.5TB FUP
R 749
Technical Install
24 months
Inclusions:
1.5TB FUP
R 899
Technical Install
36 months
Inclusions:
1.5TB FUP
R 849
Self-Install
24 months
Inclusions:
2.5TB FUP
R 999
Self-Install
36 months
Inclusions:
2.5TB FUP
R 949
Technical Install
24 months
Inclusions:
2.5TB FUP
R 1099
Technical Install
36 months
Inclusions:
2.5TB FUP
R 1049
Self-Install
24 months
Inclusions:
2.5TB FUP
R 1299
Self-Install
36 months
Inclusions:
2.5TB FUP
R 1249
Technical Install
24 months
Inclusions:
2.5TB FUP
R 1399
Technical Install
36 months
Inclusions:
2.5TB FUP
R 1349
Multiply your business internet experience
Help stop buffering
Faster 5G speeds reduce buffering so you can enjoy what you love without interruptions.
Plug and Play
Get instant internet access without the fuss of installation.
Control your plan
5G download can take just seconds, so you’ll get it in no time
Connect up to 32 users
Choose from a variety of flexible options.
Selecting your Business Internet 5G Service
Choose between our speed-based 5G service offerings, depending on your needs:
- BI 5G with Indoor Device, suitable for the small home office where the router would be able to be placed near to a window. This option is a Plug-n-Play service, allowing the customer to set up the devices without formal assistance
- BI 5G with Outdoor Device, suitable for those business premises where the router would be placed in areas where signal is hard to reach, eg.Basement Server Room. This option provides the customer with technical installation by an approved Vodacom installer
What hardware will I receive with the Business Internet 5G Service?
BI 5G with Indoor Device – comes standard with a ZTE MC801A1
BI 5G with Outdoor Device – comes standard with a ZTE MC7010D and a TP Link MR600
What are the Fair Usage Policy indicators?
The Business Internet 5G service is a speed-based service, with a Fair Usage Policy. The Fair Usage Policy ensures that the Vodacom network is used in a way that does not compromise the integrity of the network so we can assure a great customer experience for all Vodacom customers, taking account of the services they purchase from Vodacom.
The FUP is applied by Vodacom to each relevant product and allowable FUP levels are dependent on various factors, including but not limited to network capacity, quantity of customers on the selected price plan and ongoing network quality.
The below table indicates the Fair Usage Policy applicable to the Business Internet 5G service:
| BUSINESS INTERNET 5G | |||
|---|---|---|---|
| Product Description | Line Speed | Soft Cap FUP | Hard Cap FUP |
| BI 5G 25mbps | Up to 25mbps for usage from 0GB-1TB | Usage from 1TB-1.5TB will be at a speed of up to 4mbps | From 1.5TB, hard lock imposed |
| BI 5G 50mbps | Up to 50mbps for usage from 0GB-1TB | Usage from 1TB-1.5TB will be at a speed of up to 4mbps | From 1.5TB, hard lock imposed |
| BI 5G 100mbps | Up to 100mbps for usage from 0GB-2TB | Usage from 2TB-2.5TB will be at a speed of up to 4mbps | From 2.5TB, hard lock imposed |
| BI 5G Unrestricted | Unrestricted speeds for usage from 0GB-2TB | Usage from 2TB-2.5TB will be at a speed of up to 4mbps | From 2.5TB, hard lock imposed |
Once the customer has reached the FUP limit, browsing speed will be throttled to the speed indicated above, for a set additional allocation of data (Soft Cape FUP). Once the Soft Cap allocation has been reached, the customer will be subject to a Hard Lock and data usage shall no longer continue. Should the customer wish to continue usage, a Top Up data bundle may be purchased.
Business Internet 5G service installation:
Business Internet 5G services are offered as two installation options – either as a self-installed, “plug-n-play” option, or a fully installed option.
The self-installed “plug-n-play” option requires the customer to plug the router into a power supply and insert the SIM card into the router. It’s quick and easy to do, with an installation guide included in the box to aid understanding of the router function
The fully installed 5G service is taken care of by our team of provisioning engineers, who will arrange the installation directly with the customer. During this installation, the 5G receiver will be installed on the roof of the building, and a router will be set up inside the office at the customer’s desired location, with adequate cabling to connect the two. A service test will be conducted prior to the team leaving the premises, to ensure the service is working as expected.
What are the minimum upload and download speeds?
Business Internet 5G is a “best effort” service, meaning that the upload/download speeds achievable at any given time are dependent on a number of factors, including the number of users connected to base station at a point in time and the distance of the customer premises from the nearest Tower, for example. The maximum attainable speed depends on the service plan that the customer has subscribed to.
Should 5G signal strength drop or become unavailable at any point in time, the Service will fall back to LTE/4G browsing speeds.
How do I subscribe to a Business Internet 5G service?
Log a lead for an Agent to call you back, visit your nearest Vodacom Store or contact your Account Manager.
