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- Accessory Instalment is an Add On offering whereby the customer has an option to build their own deal by selecting Accessories & CIoT products off the Accessory Instalment price list, adding to their main contract and paying it off over the contract term:
- The Accessory Instalment is only applicable when taken up with a line.
- Customer may add as many accessories to their contract based on credit vetting affordability that will be predetermined and/or published.
- The Instalment amount for the Accessories & CIoT products will be added to the main contract monthly bill.
- Accessories & CIoT products will be added to an Accessory Instalment price list on a monthly basis, which will be available per deal cycle. The Accessories & CIoT products selected by Vodacom will be based on the Credit Vetting criteria.
- The Accessories & CIoT products selected by Vodacom to be available on the Accessory Instalment will be available to purchase from the Vodacom warehouse only.
- Only selected Accessories & CIoT products will be available on the Accessory Instalment price list.
- New and existing Vodacom postpaid customers can participate in the Accessory Instalment offer, which is inclusive of the following customers:
- Hybrid / uChoose contracts;
- Pre-paid customer converting to contract;
- Existing contract customers upgrading;
- Existing customer adding a new line; and
- New customers taking up a new contract.
- Pre-paid Vodacom customers not converting to contract cannot participate in the Accessory Instalment offer.
- Pre-paid customers do not qualify for the Accessory Instalment offer
- Vodacom reserves the right to discontinue this service based at their sole discretion without any notice.
- Vodacom reserve the right to adjust and amend the Accessory Instalment service offering and pricing from time to time/ at their discretion.
- Any adjustments or amendments to services and pricing or additional services will be communicated on 30 days written notice or such other reasonable notice period as the circumstances reasonably require.
- In the event the customer wishes to terminate their contract, the customer is responsible for the balance due, specified in the cancellation quote.
- Should the main contract be cancelled the Accessories and CIoT products taken up will automatically be included and the customer would be liable for the balance due.
- In the event of a dispute of accessory compatibility against the device, Vodacom will not be held liable for any exchanges and/or returns. Customer is obligated to ensure compatibility.
- OBF (out of box failure) process applies, accessories must be returned within seven calendar days from date of purchase on the official invoice (proof of purchase).
- Accessories that qualify as OBF will only be swapped out for the same make and model;
- Should the device be end of life the next model will be issued;
- Original contents of box for example: battery, straps, etc must be complete and packaging intact, or in good condition.
- The current return policy applies, devices returned must be accompanied by the accessories. Refer to OBF (out of box failure) terms and conditions.
- Vodacom standard contract terms and conditions apply. These terms and conditions must be read in conjunction with the Vodacom contract terms and conditions.
- Vodacom reserves the right to amend these terms and conditions and where such change is material, Vodacom shall provide prior written notice of such change or amendment.
- The Vodacom Privacy Statement applies to the use of this product / service.
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